Because Tottle is still very new and is not yet properly appearing in the Battle.net Armory, user collections might not update to include this pet when re-importing at this time.
The Standard ($49.99 USD) and Digital Deluxe ($69.99 USD) version of the upcoming expansion can be ordered from the Blizzard Store or in-game Blizzard Shop. The Collector's Edition will likely be available in the near future.
Players that pre-order Battle For Azeroth Digital Deluxe will receive an in-game battle pet, Tottle (pictured above), plus access to Allied Races and other redeemable goodies. Tottle is added directly to the Pet Journal upon purchasing the Digital Deluxe.
We're currently working on adding this pet to the WarcraftPets database, and it should be updated Soon™.
Join us in welcoming Tottle to the battle pet family. We can't wait to explore Kul Tiras and Zandalar with this adorable Tortollan companion!
That happened to me also and after searching random toons I found Tottle gift wrapped in the pet journal of a horde toon I rarely play. Unwrapped and then it showed up in the journal for all my toons.
”We're currently working on adding this pet to the WarcraftPets database, and it should be updated Soon™.”
I can't seem to get Tottle to registers in my collection...I have updated twice now.